THE EASY WAY TO MANAGE YOUR FUNDS IN CLUB AND ONLINE


We know how frustrating it can be waiting for your online withdrawal to be processed, so we’ve launched our brand new Cash-In-Cash-Out to make accessing your funds so much easier.

HOW CASH IN CASH OUT WORKS


Cash-In Cash-Out is available online at GentingPoker.com in conjunction with a selection of our land based Clubs . As a member, withdrawals from GentingPoker.com account can be sent direct to your nearest Club, so you can have your hands on your hard fought online poker winnings, in the time it takes you to drive to the casino.

It also works the other way round. You can also deposit money into your Genting Poker account, using the cash desk in Club. The funds are instantly transferred into your GentingPoker.com account.

And when you try Cash-In Cash-Out for the very first time, we’ll give you a £10 Bonus on deposits of £5 or more. Bonuses will be manually added to your account within 24 hours.

CASH-IN


Depositing money into your Genting Poker account

  1. Visit the cash desk at one the land based Clubs listed below.
  2. Hand over the money you’d like to deposit and give the cashier your Genting Poker nickname and your registered email address with Genting Poker.
  3. Please also present your photo ID and the cashier will send the money instantly to your Genting Poker account.

CASH-OUT


Withdrawing from your Genting Poker account

  1. Go to the “Player Transfer” section of the “My Account” section within the Genting Poker software.
  2. Fill in the form as detailed below:
    Amount: the amount in GBP you wish to withdraw
    Nickname: <the relevant land based Club Code listed below>
    Email: <the relevant land based Club Email Address listed below >
    Password: your Genting Poker password
  3. Once completed, press Transfer Money, verify the details in the Pop Up and if you are happy press OK.

The money will instantly leave your poker account, and appear in the poker account of your nominated land based Club. Then all you have to do is visit the cash desk, present some ID and you’ll be given your money!

HERE’S THE PARTICIPATING CLUBS AND THE DETAILS YOU’LL NEED


Casino Nickname Email
Circus Casino Liverpool gpcliverpool gpcliverpool@gentinguk.com
Circus Star City gpcstarcity gpcstarcity@gentinguk.com
Circus Stoke gpcstoke gpcstoke@gentinguk.com
Mint Casino Southend gpcsouthend gpcsouthend@gentinguk.com
Palm Beach Casino gpcpalmbeach gpcpalmbeach@gentinguk.com
Mint Casino London gpcmint gpcmint@gentinguk.com
Mint Casino Southport gpcsouthport gpcsouthport@gentinguk.com
Circus Casino Newcastle gpcnewcastle gpcnewcastle@gentinguk.com
Circus Casino Edinburgh gpcedinburgh gpcedinburgh@gentinguk.com
Circus Casino Blackpool gpcblackpool gpcblackpool@gentinguk.com
Mint Casino Salford gpcsalford gpcsalford@gentinguk.com
Circus Casino Manchester gpcmanchester gpcmanchester@gentinguk.com
Mint Casino Glasgow gpcglasgow gpcglasgow@gentinguk.com
Mint Casino Leith gpcleith gpcleith@gentinguk.com
Mint Casino Leicester gpcleicester gpcleicester@gentinguk.com
Mint Casino Brighton gpcbrighton gpcbrighton@gentinguk.com
Maxims Casino Reading gpcreading gpcreading@gentinguk.com
Mint Casino Torquay gpctorquay gpctorquay@gentinguk.com

 Terms and conditions

  1. Photo ID must be produced every time you use the facility, regardless of whether you are a known regular in the casino. Please help us to make the process smooth by providing ID each time.
  2. Cash Deposited into your Genting Poker account using credit cards is not eligible for withdrawal (Cash Out) in club.
  3. Money originally deposited using Debit Card, Moneybookers, UKash, Neteller, Bank Transfer and of course your poker winnings are eligible for withdrawal.
  4. Cash, Casino chips, or tournament winnings are all valid forms of deposit (Cash In) at the cash desk in the Land based Club. We cannot accept deposits by Credit or Debit Card or Cheque.
  5. This facility is only open to GBP Genting Poker accounts. USD or EUR accounts cannot use the facility
  6. Once you have made a transfer to the Land based Club, for withdrawal (Cash Out) purposes, it is irreversible, without visiting the Land based Club and asking them to send the money straight back to you. Similarly if you use the cash desk to deposit into your Genting Poker account, it cannot be reversed unless you log into your poker account and send the money back.
  7. We cannot give you access to your poker account from within any Genting UK casino, on our equipment; you should initiate Cash Out transfers at home / on your own equipment and via your own internet connection.
  8. The only person who is able to use the Cash-In-Cash-Out facility is the Genting Poker account holder, we cannot allow a third party to collect a withdrawal on your behalf, or to deposit money into your account.
  9. £10 first time usage bonus will be applied to your online poker account within 72 hours of the first time you use Cash-In-Cash-Out.
  10. All withdrawal requests will be subject to checks on gameplay and verification details prior to your withdrawal being processed. We reserve the right to refuse pay out for any violation of our general Terms and Conditions.
  11. General Genting Poker T&Cs apply to use of Genting Poker software and are available at www.GentingPoker.com General Genting UK T&Cs apply to your visit to the Land based Club and are available in club.
  • The UK's largest gaming company

    You might not have heard of Genting Poker until recently, but if you know poker, then you'll know our casinos. Circus, Maxims and Mint Casinos are all Genting clubs. As are Palm Beach Casino and Crockfords, the oldest private gaming room in the world.

  • Decades of experience

    We've been in this business longer than the WSOP. The Genting Group began in 1965 and has 45 years of gaming expertise running some of the most popular land based casinos and resorts in Malaysia, Singapore, Australia, the Philippines and here in the UK.

  • Top quality service

    Poker nights don’t stop at a set time, and we don't either. You can contact our team for live help and support at any time of day or night. By telephone, email or live chat.

  • Responsible poker

    We recommend that all poker players take a look at the responsible gaming information, which we’ve created for everyone's benefit. Find out more now.

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